Our Guarantee & Warranty - Meadowsweet Heating and Air Orlando

The Meadowsweet Heating and Air Orlando Guarantee

Here’s what we stand behind in Orlando: if the work isn’t done right, we make it right. That’s the whole promise, no fine print. Every repair and installation we complete is backed by our 365-Day Done Right Promise, and every visit includes a written price before any work starts. You’ll see shoe covers on our boots, drop cloths under our tools, and a photo of the clean-up before our crew leaves your driveway. Luis Serrano runs Meadowsweet Heating and Air Orlando as part of the Cedarwell family of HVAC companies, founded in 2004, and the Cedarwell Care Promise is the standard we hold every job to, from a capacitor swap in College Park to a full system replacement in Lake Nona.

Call (850) 845-8659

What’s Covered

• Workmanship on every repair and install. If something we touched fails within a year of the job, we come back and fix it under the 365-Day Done Right Promise, no runarounds.
• Parts handling from start to finish. We source and install parts for nine equipment brands including Carrier, Trane, Lennox, Goodman, Rheem, York, Daikin, Bryant, and American Standard, and we stand behind the labor on every one of them.
• Clean-up as a named standard, not a courtesy. Shoe covers and drop cloths go down before we step inside, and you get a photo of the clean-up before the crew leaves, every single job, included.
• Honest pricing before the work begins. You’ll have a written price in hand before we touch a single component. No added fees after the fact, no surprises when the invoice lands.
• A live person on the phone, day or night. The phone at (850) 845-8659 is answered by a real human 24 hours a day, 7 days a week, including holidays and the middle of a July heat wave.
• Technicians who follow the C.A.R.E. values code. Clean up like it’s their own home, Ask before moving anything, Respect your family’s time and quiet hours, Explain the price before the work.

Our Satisfaction Promise

If you’re not satisfied with the work we’ve done in your Orlando home, here’s exactly what happens: you call us, you tell us what’s wrong, and we schedule a return visit to make it right. That’s the 365-Day Done Right Promise in action. There’s no claims department you have to convince, no warranty booklet with exclusions on page 12. If our repair didn’t hold, we redo the repair. If an installation isn’t performing the way we said it would, we come back and address it. Luis Serrano is the owner, and he’s the one who stands behind this promise personally. The goal is simple: when our van leaves your neighborhood in Baldwin Park or Dr. Phillips, you should feel like the house is back to normal, or better. If you don’t, we’re not done.

Licensed & Insured Backing

Anyone can print a guarantee on a website. The thing that actually protects an Orlando homeowner is having a licensed, insured contractor standing behind the work. Meadowsweet Heating and Air Orlando operates as a licensed and insured HVAC contractor in the state of Florida, and every technician who steps into your home is background-checked and uniformed. That insurance and licensing isn’t paperwork in a filing cabinet; it’s your protection if something unexpected happens on the job. Combined with the Cedarwell Care Promise, it means you’re not relying on a handshake. You’re relying on a real company, founded in 2004, with real accountability. When you call (850) 845-8659, you’re calling a business that carries the credentials to back up every word on this page.